Manufacturing

The recall investigation

that used to take three weeks.

A quality manager needs to trace a recalled component through every assembly, finished product, shipment, and customer. Today, that is a three-week investigation across ERP, MES, and quality systems. LangOptima unifies them into a single knowledge graph — so the blast radius assembles itself in hours.

21 d → 4 h
Recall investigation time at a global manufacturer
Sub-tier
Hidden supplier dependencies surfaced
ERP · MES · QMS
Unified at the semantic layer, not replaced
The Status Quo

Three systems. One recalled component. Three weeks of spreadsheets.

Every recall starts with the same frantic sequence: pull ERP extracts, cross-reference MES batch records, line up quality system flags, and hope no customer or shipment gets missed.

📦

Batch lineage lives in silos

ERP knows the PO, MES knows the assembly line, quality knows the deviation log. None of them knows the full chain from component batch to end customer.

🔗

Sub-tier risk is invisible

Your tier-1 suppliers are visible. Their suppliers are a spreadsheet that gets updated once a year, if at all. Two “independent” suppliers sharing a single sub-tier dependency is a discovery you make during the recall.

⚠️

Customer impact is guesswork

By the time the blast radius is calculated, the recall notice has already gone out to everyone “just in case” — damaging relationships and accuracy in equal measure.

The Knowledge Graph

Component to customer. One connected graph.

LangOptima models your components, batches, assemblies, finished products, shipments, customers, and suppliers as connected entities in a single knowledge graph. Your ERP, MES, and quality systems remain the systems of record. The graph is the layer that lets you traverse the chain from any node to any other — in both directions.

Pillar 01

Connected Data

ERP, MES, quality, and supplier systems unified in a semantic layer. Product structure, BOMs, and shipment data all become queryable from a single entry point.

Pillar 02

Hidden Insights

Surface sub-tier supplier clusters. See which “independent” suppliers share a common vulnerability. Spot patterns in quality deviations that cross product lines.

Pillar 03

Faster Decisions

Recall blast radius, warranty claim analysis, and supplier diversification decisions all move at the speed of a query. Hours, not weeks.

Pillar 04

Amplified Teams

Your quality, supply chain, and customer service teams stop chasing data and start acting on it. Every investigator becomes a force multiplier.

Proof

What this looks like in practice.

Representative scenarios for manufacturers with your profile — ask us what applies to yours.

Global Manufacturer

Recall investigation cut from 21 days to 4 hours

A manufacturer reduced recall investigation time from 21 days to 4 hours by modeling component batches, assemblies, shipments, and customers as a connected knowledge graph. The same graph surfaced sub-tier supplier dependencies that had never been visible.

21 d → 4 h
recall investigation time
Auto Parts Manufacturer

3x faster insight-to-action on customer feedback

Designed and deployed a sentiment analysis solution helping a major auto parts manufacturer understand customer feedback at scale. Real-time insights now drive product development and quality improvement decisions.

3x
faster insight-to-action
How It Works

Getting started is simple. Three parts.

However complex the data landscape underneath, the engagement itself stays simple.

Step 01

Ingest

We ingest the documents and data you already hold, straight from the systems you already run. Nothing is replaced — your teams keep working where they work today.

Step 02

Structure

A scoped 8–12 week pilot structures your first decision context. Your domain experts contribute the knowledge; we do the engineering.

Step 03

Ask

You start asking the questions — and every answer carries a citation back to the source, so you can check it yourself.

Your next recall

doesn’t have to be a three-week fire drill.

Start with a 30-minute conversation. Tell us about the component, the product line, or the supplier question that is hardest to answer today — and we’ll show you how it would be answered on a knowledge graph.